We represent a single point of contact for our clients.
Our consultants are located throughout the United States to provide regional, hands-on support.
We invest heavily in continuing technical and sales education to enhance our partnership with BMC and to deliver our clients the most up-to-date information on BSM.
As the leading Authorized Education Partner, we teach more certified Remedy courses than any other BMC Alliance Partner in North America.
EMS is a Level 1 Support Partner offering comprehensive technical support and application hosting services from our headquarters in Clearwater, Florida.
Founded in 1999, EMS is a privately held corporation dedicated to providing Business Service Management (BSM) solutions to Global 1000 companies through process consulting, software development, technical education, managed services, and Level 1 Technical Support.
As a full-service integrator and service provider, we specialize in tailoring enterprise-wide BSM solutions that align IT infrastructure with strategic business goals. Our services range from out-of-the-box installations to custom-based application design and development, integrated to a variety of third-party products.
The EMS Committment
"EMS is dedicated to keeping your business goals at the forefront of every engagement. Integrity is the driving force behind our business. We deliver tailored solutions that generate a quick and valuable return on your investment. Our commitment is to provide you with the highest level of consulting, support, and education services possible. Your satisfaction is the only measurement of our success."
-Adam Alonso, CEO, Enterprise Management Solutions, Inc.
Unparalleled Service & Expertise
We enjoy long-term partnerships with many Global 1000 companies, including Johnson & Johnson, New York Life, Ryder Trucks, Genuine Parts, Turner Broadcasting, Nielsen Media Research, Colonial Bank, JetBlue Airways, and many more.
EMS has the technical certifications and experience to meet the requirements of all phases in the system integration life cycle. Our implementation and process consulting expertise includes, but is not limited to:
Performance Management
Knowledge Management
Service Management
Infrastructure Management
Customer Service
Systems Management
Choose Your Partner Wisely
Correctly aligning IT with the business requires a partner with a cohesive vision, solid strategy, and proven track record. We believe that a partnership entails a high level of integrity and a long-term commitment to delivering a solution that fits your specific needs.
Please contact an EMS representative to learn more about how we can help your company discover the true nature of business and IT alignment.
