Apropos Technology was founded in 1989 with the goal of developing the first network-based, client/server contact center solution.
Today, Apropos develops and markets a leading real-time, multi-channel interaction management application for handling customer interactions across a variety of communications media, including e-mail, Web and voice.
This solution enhances Customer Relationship Management applications, such as sales, marketing and service, through the intelligent, value-based management of all interactions. So, no matter how customers choose to contact a company, they will always receive the best service possible.
