Remedy ® delivers Service Management software solutions that enable organizations to align internal and external service and support processes to business goals.
More than 10,000 customers worldwide, from small- and mid-sized businesses to global enterprises, have chosen Remedy's IT Service Management and Customer Service and Support software to automate support processes, improve service levels, manage assets, and lower costs.
As part of BMC Software ® , Remedy's highly flexible, best-practice applications enable enterprise-wide Business Service Management, and allow customers to easily adapt to unique and changing requirements.