A veterinary and pet care startup had an aggressive growth plan to open 200 pet care centers in 3-5 years. They needed a trusted IT consulting partner to help them:
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Establish IT standards from the ground up
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Enable a collaborative community for pet parents, pet services providers and pet product manufacturers for networking, pet care information, training, tele-health, and other value add services
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Support their full technology infrastructure needs and store rollout schedules
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Advise on strategic IT initiatives for their omni-channel client engagement strategy
The client decided to adopt a “Cloud as a Service” approach to reduce CAPEX and quickly build the needed infrastructure to run their business.
Their business and IT challenges included:
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Establish IT standards for technology, process, and governance
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Selection of key IT business partners to deliver essential services at startup
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Maintain consistent and controlled IT spend
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Manage build-out of new facilities and onboarding of acquired site locations
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Employ IT required for omni-channel engagement to attract and retain clients
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Meet key progress benchmarks and growth projections with funding partner