Change & Configuration Managementproactively manages both IT and business-driven changes, while identifying, stabilizing, protecting the IT infrastructure interdependencies. This BSM Route to Value assembles a representation of the IT environment and its dependencies within a dedicated CMDB, providing data for planning and decision-making.
Milestones include moving from change process execution to complete business change-awareness.
Specific BSM software applications include:
BMC Configuration Management Database (CMDB)
BMC Discovery Express
BMC Topology Discovery
Marimba Application Management, OS Migration, and Patch Management