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  BSM Routes to Value  
  Asset Management & Discovery  
  Capacity Management & Provisioning  
  Change & Configuration Management  
  Identity Management  
  Incident & Problem Management  
  Infrastructure & Application Management  
  Service Impact & Event Management  
  Service Level Management  



 

   

Infrastructure and Application Management

 

Infrastructure & Application Management enables you to proactively manage and control all enterprise applications and underlying IT infrastructure components from a business service perspective. This BSM Route to Value ensures that your resources are focused on optimizing the performance and availability of actual business services.

Milestones include moving from basic component and scheduling availability to bi-directional connection with business priorities.

Specific BSM software applications include:

  • PATROL Performance Manager
  • MAINVIEW
  • CONTROL-M
  • SmartDBA

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Enterprise Management Solutions, Inc. (EMS), a leading systems integrator, specializes in the rapid and successful alignment of IT infrastructure with the strategic goals of business. EMS delivers Business Service Management (BSM) solutions to Global 1000 companies through process consulting, software development, technical education, managed services, and Level 1 Technical Support.